Tamer's CV
Tamer Hadour
SENIOR F&B OPERATIONS DIRECTOR / GENERAL MANAGER
Profile summary
Strategic Senior F&B Operations Director with 23 years shaping hospitality outcomes, specializing in P&L management, brand scaling, and multi-unit operations across GCC markets. Known for directing large-scale culinary venues, engineering margin optimizations, and executing market entry strategies for upscale dining concepts. Committed to driving operational excellence and sustainable growth through rigorous financial oversight and cross-cultural team leadership.
Career highlights
Operations Turnaround Strategy: Engineered operational turnarounds for client venues, achieving up to 21 percent improvements in food cost margins through central recipe standardized cards and procurement audits.
Large Scale Venue Management: Recruited, trained, and directed a team of 300+ front of house and back of house staff, sustaining operations that averaged over 3,000 covers daily.
Multi Branch Revenue Leadership: Managed monthly operating revenues exceeding $2,000,000 while maintaining a 9% year-over-year organic sales growth trajectory across multiple regional dining venues.
High Volume Branch Oversight: Directed daily operations across 8 high-volume UAE branches, leading a multicultural team of over 500 employees while standardizing supply chain purchasing contracts.
Key skills
Professional experience
Shaped corporate growth and strategic positioning across multiple regional dining venues, directing brand execution and operational frameworks. Defined hospitality advisory services, steering portfolio development for upscale restaurants and fast food concepts.
- Engineered operational turnarounds for client venues, achieving up to 21 percent improvements in food cost margins through central recipe standardized cards and procurement audits.
- Formulated market entry strategies, pre-opening budgets, labor models, and supply chain frameworks for new hospitality concepts across the GCC and international markets.
- Directed end-to-end concept creation, space planning, and brand execution for upscale dining ventures, including Oak Restaurant and Cafe, Le Flamant Rose, Novel Dining, and Dr. Dog Hotdog Fast Food.
Reported directly to executive leadership, overseeing multi-branch operations and brand expansion strategies for Lezzet Turkish Steakhouse and Brisk Fast Casual Restaurant with full P&L accountability, budget administration, contract negotiations, and compliance audits.
- Developed and enforced company-wide SOPs, service standards, and manager training programs to ensure operational consistency and brand integrity.
- Defined operational strategy for multi-branch culinary locations, steering brand expansion initiatives across designated markets.
Reported directly to the executive board, holding full P&L accountability, supply chain oversight, and brand positioning duties for the flagship international property while directing regional expansion strategy.
- Recruited, trained, and directed a team of 300 staff members, sustaining operations that averaged over 3000 covers daily.
- Engineered central kitchen workflows, daily preparation schedules, and service protocols to maintain throughput during peak operating hours.
- Executed the global flagship launch in Downtown Dubai, establishing the brand footprint in the market during 2020 and 2021.
Directed group-wide operations and international expansion for flagship brands across GCC markets. Coordinated multi-unit dining properties while establishing cross-functional standards for service delivery.
- Managed monthly operating revenues exceeding 2,000,000 while maintaining a 9% year-over-year organic sales growth trajectory.
- Implemented strategic menu engineering and vendor evaluation frameworks to reduce ingredient waste and maximize margin targets.
- Executed local brand positioning initiatives to build market presence.
- Drove local market share growth through targeted operational changes.
- Directed daily operations across 8 high-volume UAE branches, leading a multicultural team of over 500 employees.
- Standardized supply chain purchasing contracts and kitchen inventory controls, achieving strict cost efficiency across all venues.
- Executed operational turnarounds for client venues, resulting in improvements in food cost margins through central recipe standardized cards and procurement audits.
- Formulated market entry strategies, labor models, and supply chain frameworks for upscale dining ventures, including Oak Restaurant and Cafe, Le Flamant Rose, Novel Dining, and Dr. Dog Hotdog Fast Food.
Standardized supply chain purchasing contracts and kitchen inventory controls, achieving strict cost efficiency across all venues.
Education
Hospitality Management
English Literature
Languages
Arabic · Professional
English · Fluent